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  • info@hairsalons21.co.uk

Our Commitment SALON GUIDELINES COVID-19

We will provide you with a safe environment that complies Our Commitment with guidelines issued by Government and our local authority.

Our Commitment

  • 1 OUR SALOUR SALON
    • ✔ We have undertaken a thorough review of our salon and services
    • ✔ We have rearranged the salon space to adhere to social distancing guidelines
    • Every surface will be cleaned regularly and wiped with the appropriate sanitiser between each appointment
    • ✔ All items of equipment will be disinfected before and after every service
    • ✔ Disposable gowns and towels will be used at all times or washed at 60 degrees or higher
    • ✔ We will ensure adequate ventilation throughout the salon with doors and windows open where possible
    • ✔ We will, if required, extend opening hours and divide our teams into shifts whilst ensuring we retain social distancing
  • 2 OUR TEAM
    • ✔ All team members are trained to care for our customers in a safe, hygienic and professional manner
    • ✔ We have agreed social distancing for our team in communal staff areas
    • ✔ Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
  • 3 OUR PROFESSIONAL SERVICES
    • ✔ We have reviewed our service menu and removed any that we feel will be unsafe at this time
    • ✔ Our team will wear gloves, Visor or masks and aprons on the salon floor and all team members will wash their hands before and after every client interaction
    • ✔ PPE will be replaced after every client
    • ✔ New clients will have a virtual consultation to assess their service needs and ensure the right appointment time is allocated
    • ✔ In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction
  • 4 ON ARRIVAL OUTSIDE THE SALON
    • ✔ Please wait outside and arrive on time
    • ✔ Let us know you have arrived either by phoning the salon or by using the buzzer on the barrier (on right-hand side of the wall as you go up the drive) Someone will let you know that it’s safe to come up.
    • ✔ Please wait at reception until someone assists you.
  • 5 CLIENT ARRIVAL AND RECEPTION
    • ✔ We will not be accepting walk-ins, you must pre-book
    • ✔ We will stagger customer appointment times
    • ✔ We will greet you warmly but without a handshake or a hug
    • ✔ Clients must minimise what they bring as you will be asked to keep all belongings with you
    • ✔ We ask that clients attend their appointments alone
    • ✔ Hand sanitiser must be used on entry to the salon or for the hand to be washed thoroughly.
    • ✔ You will need to read the flow chart and answer all questions.
    • Sign the track and trace form.(We will keep for 21 days)
    • ✔ A non-contact temperature check will be done on arrival
    • ✔ Please take a seat once asked by a staff member. They will tell you where to sit this will avoid congestion in the waiting area.
    • ✔ A screens will be installed where needed
    • ✔Once your hair is finished please stay seated and we will take your bill and make your next appointment from there.
  • 6 WE ASK YOU, OUR CUSTOMERS TO
    • ✔ Arrive at the time agreed to maximise social distancing
    • ✔ Arrive with clean hair
    • ✔ To wear the face covering as you enter the salon
    • ✔ We will not be serving refreshments
    • ✔ We will not have magazines in the salon
    • Do not come to the salon if you or anyone you live with is unwell or self-isolating.
    • ✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell, or if any person in your household is unwell or is self-isolating
    • ✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team. We reserve the right to amend or adjust these guidelines based on government policy.
  • Please be aware that all these new measures have come at an extra cost so please take note that a small increase in price will be added to your bill.

Our aim

Our salon bring you the highest quality of service where you can relax in a recently refurbished salon.

As our commitment to you we bring you the latest looks with modern techniques to create a collection of beautiful styles.

Colouring Safety advise

* Please allow 48 hrs prior to any colouring service to carry out a skin allergy test

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