✔ All team members are trained to care for our customers in a safe, hygienic and professional manner
✔ We have agreed social distancing for our team in communal staff areas
✔ Staff have been briefed to not attend the salon if they have a temperature, or are feeling unwell or if any person in their household is unwell or is self-isolating
✔ We have reviewed our service menu and removed any that we feel will be unsafe at this time
✔ Our team will wear gloves, Visor or masks and aprons on the salon floor and all team members will wash their hands before and after every client interaction
✔ PPE will be replaced after every client
✔ New clients will have a virtual consultation to assess their service needs and ensure the right appointment time is allocated
✔ In-salon consultations will be done at the styling station and via the mirror to minimise face-to-face interaction
✔ Let us know you have arrived either by phoning the salon or by using the buzzer on the barrier (on right-hand side of the wall as you go up the drive) Someone will let you know that it’s safe to come up.
✔ Please wait at reception until someone assists you.
✔ Arrive at the time agreed to maximise social distancing
✔ Arrive with clean hair
✔ To wear the face covering as you enter the salon
✔ We will not be serving refreshments
✔ We will not have magazines in the salon
✘Do not come to the salon if you or anyone you live with is unwell or self-isolating.
✔ To contact us and re-arrange your appointment, at no additional cost, if you have a temperature, or are feeling unwell, or if any person in your household is unwell or is self-isolating
✔ We are happy to discuss any of your individual concerns, please feel free to call the salon or speak with a member of the team. We reserve the right to amend or adjust these guidelines based on government policy.
Please be aware that all these new measures have come at an extra cost so please take note that a small increase in price will be added to your bill.
Our Commitment
Please be aware that all these new measures have come at an extra cost so please take note that a small increase in price will be added to your bill.